What are the first steps? Firstly, we chat over the phone, so we can get to know a little bit about you and your home, and which area you would like help with. We may ask you to send some photos of the spaces. This allows us to get the best idea of the space to be prepared and be as efficient as possible when organising your home. This also enables us to give a more accurate estimate on how long the service will take. From here, we will email you a plan and proposal, along with our terms and conditions for service. Do I need to purchase more storage? If you want to! However, we will always try to work with what you have initially if you prefer. There will be times we offer guidance and advice when we believe extra storage solutions would be beneficial. Am I required to be there? Ideally yes. The sorting of your items is very personal and unique to you. Our services include supporting and offering advice if necessary on decisions that are to be made regarding your belongings from whether to keep or not to keep, or how we believe it should be organised. However, there are stages during the time we are there, that we can be left to work the magic, if you wish! Being present within your home is preferred so we can call on you if needed. Being part of the process benefits you as you will learn how the newly organised space will work, how it will fit into your life, your family's life, and how to sustain the space. What are the benefits of engaging a professional organiser? Can't I just do it myself? Feel like you have too much stuff? Or do you feel overwhelmed when organising? Too busy? That's where we come in. We help create order where there isn't, calm where there is chaos, and help set up systems to keep the clutter at bay. An organised home is not about having a perfect or minimalist home, it's about surrounding yourself with the things that make you happy, that you enjoy, and that have a function. If everything has a place, its much easier to return to calm next time the chaos takes over! What are the costs? In-home organisation is charged by the hour. A $100 deposit is required to secure the booking and is fully refundable upon payment of the final invoice. Travel time is only charged when over 45 minutes each way, at half rate. Should shopping, including any travel, for organisational or storage products be required, this is charged also at half rate. Any items purchased are required to be paid in advance, or a deposit to be paid (amount to be mutually agreed upon).